Privacy Policy

1. Data Controller

Six Watts Ltd is the data controller for personal data processed through this website and our service delivery process.

• Six Watts Ltd
• Units 6 - 7, Chestnut House, Engine Lane, Moorgreen Industrial Estate, Eastwood, Nottingham, NG16 3QU
• hello@sixwatts.co.uk
• +44 300 180 0395

2. Personal Data We Collect

• Contact details such as name, business email, phone number, and company information
• Project information including CAD files, drawings, specifications, and technical notes
• Commercial records such as quotes, purchase orders, invoices, and payment status
• Communications records from email, phone, and website form submissions
• Technical website data such as IP address, browser type, and security logs

3. How We Collect Data

• Directly from you when you contact us, request a quote, or place an order
• From files and details submitted during project planning and production
• From website interactions, cookies, and technical logs
• From third parties you authorize, such as procurement teams or project partners

4. How We Use Data

• To respond to enquiries and prepare quotations
• To plan, produce, inspect, and deliver engineering and manufacturing services
• To manage quality, traceability, support, and project communication
• To meet legal, accounting, and compliance obligations
• To maintain platform security and improve service reliability

5. Legal Bases for Processing

We process personal data where necessary for contract performance, legitimate business interests, legal compliance, and where required, consent. Where consent is used, it may be withdrawn at any time without affecting prior lawful processing.

6. Data Sharing

We may share limited data with trusted service providers (for example hosting, email, payments, and logistics) strictly for service delivery and operations. We do not sell personal data.

Where service providers process data on our behalf, we require appropriate contractual controls and security standards.

7. International Transfers

If personal data is transferred outside the UK, we implement safeguards such as adequacy decisions or approved transfer mechanisms to protect your data.

8. Retention

We retain personal and project data only as long as necessary for quoting, production, support, auditability, and legal obligations.

• Commercial and tax records are retained in line with statutory requirements
• Project and technical records are retained for service continuity and traceability
• Data no longer required is deleted or anonymized using appropriate controls

9. Security

We use technical and organizational safeguards to protect personal data, including access controls, authentication, secure infrastructure, and monitoring. No internet transmission method is completely risk-free, but we continuously improve protections in line with risk.

10. Cookies and Analytics

Our website may use essential cookies and limited analytics for performance and security. You can manage cookies in your browser settings. Disabling some cookies may affect website functionality.

11. Your Rights

Subject to applicable law, you may request:

• Access to your personal data
• Correction of inaccurate data
• Erasure of data in specific circumstances
• Restriction of processing
• Data portability where applicable
• Objection to processing based on legitimate interests

You may also lodge a complaint with the UK Information Commissioner's Office if you believe your data has been handled unlawfully.

12. Children's Data

Our services are intended for business and project use and are not directed to children. We do not knowingly collect personal data from children.

13. Policy Updates

We may update this policy from time to time to reflect service, legal, or operational changes. The latest version is always published on this page.

14. Contact

• Six Watts Ltd
• Units 6 - 7, Chestnut House, Engine Lane, Moorgreen Industrial Estate, Eastwood, Nottingham, NG16 3QU
• hello@sixwatts.co.uk
• +44 300 180 0395